Terms of Service

These terms are the general terms and conditions for the use of Debrief at https://debrief.games, between Löhr & Sørensen GmbH i.G. ("Debrief", "we") and the customer and every user. Please read them together with the Privacy Policy and, for orgs, the Data Processing Agreement. Other terms of a customer do not apply, even if we do not object to them.

1. Who we are

Debrief is run by Löhr & Sørensen GmbH i.G., Am Krähenberg 5, 22587 Hamburg, Germany, represented by its managing director (Geschäftsführer) Nicolai Sørensen, in formation and not yet entered in the commercial register. Email: contact@debrief.games; contact form. Full details: the Impressum.

2. Words we use

• Customer: the organisation (a team, roster, club or esports organisation) that uses Debrief through an org, or a person who uses Debrief in their own name. When an org uses Debrief, the org is the customer, not each of its members.
• Consumer: a natural person who uses Debrief for purposes that are predominantly outside their trade, business or profession (§ 13 German Civil Code, BGB). Business customer: anyone acting in their trade, business or profession, including clubs and organisations (§ 14 BGB).
• Org: a customer's space on Debrief. An org admin manages it (members, invites, settings); a member uses it.
• User or you: anyone who signs in to Debrief, as an org admin, a member or on their own.
• Recording: a video file of Apex Legends gameplay that a user uploads or processes with Debrief, with everything Debrief makes from it (reports, statistics, flags, fight clips, rotation maps, transcripts, Coach reports).
• Customer content: recordings, comments, verdicts, speaker names and everything else a customer's users put into Debrief.
• Client or node: the Debrief program a user installs on their own PC to process recordings there. The swarm is the set of nodes whose owners share them with an org.

3. What Debrief does

Debrief is a post-game review tool for Apex Legends. It analyses recordings of games that have already been played: it reads the game's on-screen information from the video, finds players and fights, flags likely mistakes by fixed rules, cuts clips and, if an org turns it on, transcribes the voice comms in the recording and writes AI coaching reports. Debrief never connects to, reads the memory of, overlays or changes the running game, and it is not a tool for use during a match.

Recordings are processed on a member's own PC with the client or, where an org allows it, on Debrief's cloud servers. Results are shown to the org on the website.

The analysis is automatic. It can be wrong, incomplete or miss things; treat it as a help for your own review, not as a judgement of a player.

Debrief is currently free of charge. There are no paid plans and nothing you do on Debrief costs money. Before we introduce a paid plan, we will publish its prices and terms; a paid contract only comes about if you order it explicitly.

4. How the contract is made

• You make a contract with us when you sign in for the first time and accept these terms (on an org's invitation, after an approved access request, or when you create an org). An org admin who creates an org, or accepts these terms or the Data Processing Agreement for an org, does so on the org's behalf and confirms that they may.
• Before you accept, you can read these terms and the Privacy Policy, and correct or stop at any time by leaving the page.
• The contract language is English. We store the contract text: every version of these terms stays readable at /legal/terms, and you can save or print it. Your data export lists the versions you accepted.
• There is no minimum term: you can stop using Debrief and delete your account at any time (Profile → Delete my account).

5. Accounts, orgs and age

• You must be at least 16 years old to use Debrief. Apex Legends is rated PEGI 16 / USK 16.
• You sign in with an account of a sign-in provider the site offers (for example Google, Facebook or Discord). Keep that account secure; tell us at once if you think someone else uses your sign-in.
• One account per person. Do not share it.
• An org admin decides who joins the org and what the org's members can see. By inviting people, the org admin confirms that the org may give them access to the org's recordings.

6. Your content

• The customer keeps all rights in its customer content. We claim no ownership.
• The customer gives us the non-exclusive right to store, copy, process, analyse and show its customer content only to provide Debrief to the customer (including backups, security and support), for as long as it is stored with us.
• We do not use customer content to advertise or for any other purpose of our own, with two exceptions the customer agrees to in the Data Processing Agreement: samples of an org's recordings in the labelling tasks the org runs, and the labels its members give, to improve Debrief's models, kept to Debrief and that org and deleted after 24 months at the latest (Privacy Policy, section 11); and (planned) aggregated, anonymous statistics about detection rules (section 13).
• For recordings of an org, the org decides what is processed, and we process it on the org's behalf under the Data Processing Agreement.
• If you send us feedback or ideas, we may use them without any obligation to you.

7. What you may upload, and how you may use Debrief

You may only upload and process recordings that you have the right to use. In particular:

• Your own games, or games you may share. Upload recordings of your own gameplay, or recordings that the player who made them allowed you to use.
• Other people's voices. A recording can contain the voices of people in your voice channel. Recording and sharing the spoken word without permission can be unlawful (in Germany, for example, § 201 of the Criminal Code). Only upload a recording if the people in it agreed that it is recorded and shared with your org and, when the org has transcripts on, that their words are transcribed and shown to the org. Debrief asks the uploader to confirm this once per org. Anyone may delete their own lines ("These are my lines").
• Other people's names. Recordings show in-game names of teammates and opponents. Use them only for game review.
• No illegal or harmful content. Do not upload anything unlawful, anything that infringes someone else's rights, or anything that harasses, threatens or discriminates against anyone.
• Game performance only. Use Debrief to review game performance. Do not use it to infer players' emotions, health or personal traits, or to monitor people beyond what they agreed to. An org that employs players must follow the rules on monitoring employees that apply to it.
• No cheating. Do not use Debrief, or anything built from it, to gain an unfair advantage during a live match, and do not use it together with software that breaks the game publisher's rules.
• No abuse of the service. Do not try to get around access controls or limits, access other orgs' data, probe or attack the service, reverse engineer it except where the law allows it, or overload it. Report security issues to contact@debrief.games.
• Tournament rules. If you play in tournaments or leagues (for example ALGS), follow their rules on recording and using match footage.

8. Electronic Arts and Respawn

Debrief is not endorsed by or affiliated with Electronic Arts Inc., Respawn Entertainment or their licensors. Apex Legends is a trademark of Electronic Arts Inc. We use the name only to say which game Debrief works with.

The game content in your recordings (for example maps, characters and the game's interface) belongs to Electronic Arts and its licensors. Debrief keeps recordings private to the uploader's org and never publishes them. You remain bound by EA's User Agreement and its rules on game content. If a rights holder asks us to remove or change something, we may do so.

9. The Debrief client and the swarm

• The client runs on your PC with your permission. It downloads what it needs to run (for example Python, PyTorch and speech-recognition models from their publishers) and connects only to Debrief and to the services needed to transfer recordings.
• The client never reads or changes the running game. It can pause processing while the game runs.
• Sharing with the swarm. If you share your node with an org's swarm, it processes other members' recordings of that org. Those recordings and their results are then stored on your PC. You must keep them confidential, use them only to process them for the org, not copy or share them, and delete them when asked by the org or by us, or when you stop sharing or leave the org. You can stop sharing at any time on the Swarm page.
• The Coach and AI-drafted reviews. An org admin whose PC runs the Coach, or a coach whose PC drafts reviews for students, uses their own Claude account for it and is responsible for that account's settings and terms (Privacy Policy, section 7).
• You are responsible for your own PC, its security and the electricity and bandwidth it uses. Our liability follows section 18.

10. Fees and payment

Debrief is currently free of charge (section 3). This section will describe prices, payment and billing before any paid plan starts.

11. Ending the contract

• You can end your contract at any time by deleting your account (Profile → Delete my account). An org admin can end the org's use of Debrief at any time.
• We can end the contract with a user or an org with 30 days' notice by email or a notice in Debrief. Either side may end it at once for an important reason (§ 314 BGB), for example a serious breach of section 7.
• After an org's use of Debrief ends, its admins can still sign in and export the org's data for 30 days. After 60 days we delete the org's recordings and results, except what the law requires us to keep. Accounts of members stay until the members delete them.

12. Right of withdrawal

Debrief is currently free of charge; a statutory right of withdrawal for consumers applies to paid plans and will be described here, with the model withdrawal form, before any paid plan starts.

13. Coaching, planned plans and your own rules

• Coaching. An independent coach can apply to coach on Debrief; we decide on each application. The coach creates upload links for students; a student uploads a recording through one without an account; it is processed on the coach's own node or on Debrief's servers; the coach sees the report, can let an AI draft a review that the coach checks, and can give the student a view-only link to that one report. The coach accepts the Data Processing Agreement and is the controller of the students' recordings. The coach is responsible for its relationship with each student, including telling the student how the recording is used, and for not using Debrief with students under 16. Coaching is free during its beta.

The following are planned and not offered yet. They will be described in full, with their prices, before they start.

• Solo plan. A person can subscribe to review their own recordings, without org or coach features. A solo subscriber is usually a consumer.
• Your own detection rules. Coaches and org admins will be able to write their own detection rules: conditions over the game data Debrief extracts (no code) that flag moments in their students' or team's reports. For a rule you write:
  • You keep ownership of your rule.
  • Licence to Debrief. You give Debrief a worldwide, royalty-free, non-exclusive licence, unlimited in time, to run, analyse, test, change, translate and adapt your rule, to combine it with other rules, and to include it, or rules derived from it, in Debrief's general rules for all users. The licence survives the end of your contract. We may, but do not have to, credit you (by the name you choose) when a rule based on yours becomes a general rule.
  • Learning from verdicts. We compute aggregated statistics about rules from users' verdicts (for example how often a rule's flags were marked right or wrong). These statistics contain no personal data and we use them to improve Debrief's rules.
  • Not confidential, unless private. A rule you submit is not confidential. If you mark a rule as private, we do not show it to other users or make it a general rule without your permission, but we still see its aggregated statistics and may read it to operate and support the service.
  • Your promise. You only submit rules you have the right to submit, and they must follow section 7.

14. Personal data

How we handle personal data is described in the Privacy Policy. For recordings, transcripts and other customer content of an org, the org is the controller and we are its processor under the Data Processing Agreement, which is part of these terms for every org. Our subprocessors are listed on this site.

15. Reporting content, and how we moderate

• Anyone can tell us about content on Debrief that they think is illegal, or that breaks these terms, with the contact form ("Report content") or at contact@debrief.games. Please say where it is (a link), why you think it is illegal, and who you are (unless the report is about child sexual abuse material).
• We review reports by hand. We do not use automated tools to moderate content. We may remove or restrict content, or suspend an account, when content is illegal or breaks these terms.
• When we do, we tell the user concerned why, unless the law or an authority forbids it, and they can object with the contact form or at contact@debrief.games. We review the objection by hand.
• Authorities can contact us at contact@debrief.games, in German or English. This is our single point of contact under the EU Digital Services Act.

16. Suspension

We may suspend a user or an org, in full or in part, if they seriously or repeatedly break these terms, or if we must to protect the service, other users or third parties. Where we reasonably can, we warn first and give time to fix the problem, and we take the interests of the user concerned into account.

17. Changes to Debrief

We keep developing Debrief: features can change, be added or be removed, as long as this is reasonable for you, taking into account our interests (for example security, new versions of the game, legal requirements). Features marked beta, preview or planned may change or stop at any time.

We aim to keep Debrief available but do not promise any level of availability. Maintenance, faults and third-party outages can interrupt it.

18. Warranty and liability

Warranty. We provide Debrief with reasonable skill and care. We do not promise that the analysis is correct or complete or that it improves anyone's results. Keep your own copy of your original recordings: Debrief is not a backup service.

Liability.

1. We are liable without limitation for damage caused intentionally or by gross negligence, for injury to life, body or health, under the German Product Liability Act, for a defect we fraudulently concealed, and under any guarantee we gave.
2. For slight negligence we are liable only if we breach an essential contractual obligation (an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely, for example keeping your recordings available to your org and protecting them against unauthorised access), and then only for the foreseeable damage typical for this kind of contract.
3. Otherwise we are not liable for slight negligence.
4. If data is lost, we are liable under 1 to 3 only for the effort needed to restore it from backups that a careful user would have kept (for recordings: the original files).
5. These rules also apply to the personal liability of our managing directors, employees and agents.

19. If someone makes a claim about your content

If a third party makes a claim against us because of customer content, or because a user broke section 7, a business customer compensates us for the reasonable costs and losses this causes (including reasonable legal fees), unless the customer is not responsible for the breach, provided we tell the customer about the claim promptly and let it take part in handling it. This section does not apply to consumers.

20. Changes to these terms

We may change these terms for the future, for example after new features, a change in the law or a court decision. We publish each version on this site, keep earlier versions readable, and tell users at least 30 days before a material change takes effect. A new version applies to you only once you accept it (Debrief asks you when you next sign in); we do not treat silence as acceptance. If you do not accept it, you can keep using Debrief under the old version until the contract ends; we may then end the contract with notice (section 11).

21. Law, courts and disputes

• These terms are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer with your habitual residence in another country, you also keep the protection of the mandatory consumer law of that country (Art. 6(2) Rome I Regulation).
• If you are a merchant (Kaufmann), a legal entity under public law or a special fund under public law, or have no general place of jurisdiction in Germany, the courts of Hamburg have exclusive jurisdiction for all disputes from this contract; we may also sue you at your own place of jurisdiction. Consumers can sue and be sued at the courts the law provides, in particular where they live.
• Consumer dispute resolution. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board. We will always first try to solve a problem directly: write to contact@debrief.games or use the contact form.

22. Final provisions

• If a provision of these terms is or becomes invalid, the rest stays valid; the statutory rules take the place of the invalid provision (§ 306 BGB).
• These terms are written in English. If we publish a translation, the version in the language of the contract you accepted applies.

23. Contact

Löhr & Sørensen GmbH i.G., Am Krähenberg 5, 22587 Hamburg, Germany · contact@debrief.games · contact form · Impressum